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After Patch 30027648 Negative Adjustments are Still Passed to Retail Merchandising system (RMS) After Deleting Container (Doc ID 2837308.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Retail Warehouse Management System - Version 16.0.1 to 16.0.2 [Release 16.0]
Information in this document applies to any platform.

Symptoms

Patch 30027648 does not resolve the reported issue.

Negative Adjustments passed to Retail Merchandising system (RMS) After Deleting Container in Container Checking Screen. The issue could be reproduced in the 'Hot replenishment' screen or 'Manual replen screen'. Oracle has introduced locks on the 'Container checking' screen by the patch 30027648, but if you change the order of the steps to first use the 'transport putaway' screen, then the 'container checking' screen instead of the steps reproduced on the BUG:30034584 - NEGATIVE ADJUSTMENTS PASSED TO RMS AFTER DELETING CONT IN CONT CHECKING SCREEN, the issue still happens.

Steps To Recreate:
1. Receive a purchase order(PO) in Retail Warehouse Management System (RWMS) with an item with no stock at PFL location.
2. In RF Screen, open the 'Transport Putaway' screen' and insert the container that was received.
3. Once you don't have stock on PFL, the system suggests doing 'Hot replenishment' screen'. Confirm and just enter on the 'Hot replenishment' screen', don't finish.
3. In GUI Screen, navigate to Container Checking screen, enter the container received in point 1. Do 'Search', leave the container information on hold.
4. Finish the hot replenishment.
4. Go back to point 3, in the 'container_checking' screen, delete the container.
5. The system sends a negative adjustment to RMS equal to that obtained in the example above (RECEIPT_XACTN_TYPE = A) thus originating the inventory difference.

Cause

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In this Document
Symptoms
Cause
Solution
References


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