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JBotException After Adding Viewer to Switching Request Users in Web Workspace (Doc ID 2846270.1)

Last updated on MARCH 07, 2022

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

By default, in Web Workspace, the Viewer is not visible for switching users.

$NMS_HOME/dist/baseconfig/product/ops/workspace/xml/WorkspaceMenuBarTool.xml has this:

After making that change, running "nms-install-config --java" and redeploying the updated cesejb.ear file, operators attempted to use the viewer but kept getting an error dialog and this was put in their java log file:

2022-01-21 11:39:45,831 [AWT-EventQueue-1] ERROR com.splwg.oms.jbot.CentricityToolXMLGui: com.splwg.oms.jbot.JBotException: Can't create placement object for PopupMenuItem
with element [node name:PopupMenuItem
with parent element 0
with parent element 1
with parent element 2
with parent element 3
with parent element 4 <#document>

com.splwg.oms.jbot.JBotException: Can't create placement object for PopupMenuItem
with element [node name:PopupMenuItem
...



The issue can be reproduced at will with the following steps:
1. Update $NMS_CONFIG/jconfig/ops/workspace/xml/WorkspaceMenuBarTool.xml as outlined above
2. Run "nms-install-config --java", redeploy the cesejb.ear file and restart the managed server
3. Login to web workspace as a switching user
4. Attempt to launch the viewer.
5. Observe the errors.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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