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CcsBeResync will never Synchronise Wallets with an Active Reservation (Doc ID 2846331.1)

Last updated on FEBRUARY 07, 2022

Applies to:

Oracle Communications Network Charging and Control - Version 12.0.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Due to the frequent outages on the Voucher and Wallet Server (VWS) platform over the last few months, there is a large discrepancy between the primary and secondary VWS nodes.

Looking at the general output of the tool, it contains the following error:


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to correct wallets that are out of sync between VWS-A and VWS-B. Failover to the VWS-B (which happens on a near daily basis) results in incorrect charging being applied to calls as the subscribers wallet is wrong.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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