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Scheduled Date Of Work Order Is Set To '01-JAN-99' But ASAP Is Not Processing The Order (Doc ID 2846508.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The sched_dts is set to '01-JAN-99' but ASAP is not processing the orders. In our knowledge, if the due date of the work order (sched_dts) is dated 01-JAN-99 ASAP should process the order immediately but it is getting stuck in Initial status. We still have to manually release the work order via OCA or update the sched_dts via DB using the current date.

Cause

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In this Document
Symptoms
Cause
Solution


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