My Oracle Support Banner

Getting The Intermittent Error Page While Opening The Recent Items/clicking On The Back Button (Doc ID 2846652.1)

Last updated on OCTOBER 17, 2022

Applies to:

Oracle Communications Unified Inventory Management - Version 7.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.4.1.0.0 version, Other Issues

Getting the intermittent error page while opening the recent items/clicking on the back button

ERROR
-----------------------
Error Message : An unresolvable error has occured. Please contact your administrator for more information.
Error message in logs
  [InventoryExceptionHandler] System Error
  [InventoryExceptionHandler] No data found for key [49500012, 49500013]

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.