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Downloading Multiple Attachments as a Zip File Using Get Fails with Error:'java.util.zip.ZipException: error in opening zip file' (Doc ID 2846657.1)

Last updated on JUNE 16, 2023

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms


Not able to download multiple attachments as a zip file using Get.

ERROR

1.File Manager log has error:java.lang.IllegalArgumentException: java.util.zip.ZipException: error in opening zip file
2.stderr.log has error:java.lang.NullPointerException
 at com.agile.webfs.client.ContentServiceHelper.handleCheckoutResponse(ContentServiceHelper.java:1367)

STEPS

The issue can be reproduced at will with the following steps:
1. Log into Web Client.
2. Go to an object like Parts and then go to Attachments tab.
3. Select multiple files and click on 'Get' button.
4. No error in the User Interface(UI) but download.zip file is not downloaded in client machine.
5. File Manager and stderr logs have related errors.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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