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After Upgrading Sitewand For Log4j Patch Reports Are Failing (Doc ID 2846699.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Instantis EnterpriseTrack - Version 17.3.4.0 and later
Information in this document applies to any platform.

Symptoms

Instantis EnterpriseTrack 17.3.4.0 SiteWand 20.1.0.6a

When attempting to Run reports in Excel and PDF, the following error occurs.

ERROR
-----------------------
USER MISTAKE TRACE:
java.lang.NoClassDefFoundError:
Could not initialize class org.apache.poi.schemas.ooxml.system.ooxml.TypeSystemHolder

ENVIRONMENT SPECIFICATIONS
-----------------------
Using Weblogic version 12.1.3 with JDK version 1.8.0_91 (As specified in Tested Configurations for Version 17 Release of Instantis)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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