My Oracle Support Banner

ECE Not Generating SNR when Policy Counter Status Changed (Doc ID 2846767.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.3.0 version, Diameter Gateway

Consider this scenario:

In Credit Control Request Update (CCRU), Session-Id = ska0381_1 and CC Request-Number = 6, policy threshold has breached for DXXX and MXXX.

• Two Policy Specs: DXXX and MXXX.
      Initially, the Spending-Limit-Answer (SLA), for both, it was set as “-2”.
      After the total 500MB data consumption, ECE balance cache is updated correctly for both the policy counters and the value for DXXX and MXXX is as “-1”
• Policy counter changes and the respective Subscribe Notification Requests (SNR).
• SNR is generated for only DXXX. However, there is no SNR generated for MXXX in ecs1.log and diameterGateway1.log.


EXPECTED BEHAVIOR
-------------------------------------
We should have SNR generated for both DXXX and MXXX.

STEPS
--------------
Configured one Domestic Offer and created account with the Bundle and Credit Threshold set at -500MB.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.