Unable To Process Policies That Are Stuck In An IN PROCESS Status (Doc ID 2846961.1)

Last updated on FEBRUARY 10, 2022

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.21.2.0.0 and later
Information in this document applies to any platform.

7 policies are stuck in IN PROCESS status and no option to submit the policy. There is no error on the policies. How can we process these 7 policies?

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