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TF Workflow Cannot Complete If The Analyst Adds The Good Guy List And Unassign The Case. (Doc ID 2847116.1)

Last updated on FEBRUARY 10, 2022

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.7.1.0 and later
Information in this document applies to any platform.

Symptoms

TF Workflow Cannot Complete If The Analyst Adds The Good Guy List And Unassign The Case.

Steps to reproduce: 

1.Post a message.
2. Login TF by using the tfanalyst.
3. Analyst assigns the case.
4. Analyst adds the good guy list in Match Summary.
5. Analyst unassigns the case.
6. Analyst assigns the case again.(Analyst clicks assign button in Transaction Summary again.)
7. Analyst can’t click the actions in Match Summary

Expected result: 

Analyst should be able to take action

Actual result:

Analyst is not able take an action after reassigning a case

Error Encountered:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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