TF Workflow Cannot Complete If The Analyst Adds The Good Guy List And Unassign The Case.
(Doc ID 2847116.1)
Last updated on FEBRUARY 10, 2022
Applies to:
Oracle Financial Services Transaction Filtering - Version 8.0.7.1.0 and laterInformation in this document applies to any platform.
Symptoms
TF Workflow Cannot Complete If The Analyst Adds The Good Guy List And Unassign The Case.
Steps to reproduce:
1.Post a message.
2. Login TF by using the tfanalyst.
3. Analyst assigns the case.
4. Analyst adds the good guy list in Match Summary.
5. Analyst unassigns the case.
6. Analyst assigns the case again.(Analyst clicks assign button in Transaction Summary again.)
7. Analyst can’t click the actions in Match Summary
Expected result:
Analyst should be able to take action
Actual result:
Analyst is not able take an action after reassigning a case
Error Encountered:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |