My Oracle Support Banner

Application Crashes With Error Number 23 After Pressing the TAB Key When Attempting to Transfer Task (Doc ID 2848226.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to transfer a task in the Work Queue, the application crashes with an Error Number 23 after pressing the TAB key in the Task Transfer window (w_wq_transfer_list).

Image of Error


Error Text

Error Number 23.
Error text = Cannot assign object of type w_wq_transfer_list
to variable of type w_master at line 50 in function
of_getparentwindow of object pfc_u_dw..
Window/Menu/Object = pfc_u_dw
Error Object/Control = pfc_u_dw
Scrpt = of_getparentwindow.
Line in Script = 50.

 

Recreation Steps

1. My Work Queue

2. Right-click on a task and select "Transfer Task(s)..."

3. Press the TAB key 3 times in the Task Transfer window (w_wq_transfer_list) and the application crashes.

NOTE: The problem can also be recreated by clicking on either of the filtered numbers fields displayed above the Work Queue list, "( <NBR> displayed <NBR> filtered )", then pressing the TAB key after the number has been highlighted.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.