While Starting Agile Application Server Getting the Following Error "Invalid Version Number: Version Number May Be Negative or Greater Than 255" After JDK Upgrade (Doc ID 2849334.1)

Last updated on MARCH 09, 2022

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the Agile application server getting the following error in the 'ManagedServerlog' in the following location <AGILEHOME>/agileDomain/servers/<MANAGEDSERVERNAME>/logs folder

ERROR

<Servlet: "DashboardExpenseChartServlet" failed to preload on startup in Web application: "/Agile". java.lang.ExceptionInInitializerError
  at com.ibm.icu.impl.ICUService.(ICUService.java:104)
  at com.ibm.icu.text.NumberFormatServiceShim.(NumberFormatServiceShim.java:116)
  at java.lang.Class.forName0(Native Method)
  at java.lang.Class.forName(Class.java:264)
  at com.ibm.icu.text.NumberFormat.getShim(NumberFormat.java:851)
  Truncated. see log file for complete stacktrace
Caused By: java.lang.IllegalArgumentException: Invalid version number: Version number may be negative or greater than 255
  at com.ibm.icu.util.VersionInfo.getInstance(VersionInfo.java:191)
  at com.ibm.icu.impl.ICUDebug.getInstanceLenient(ICUDebug.java:65)
  at com.ibm.icu.impl.ICUDebug.(ICUDebug.java:69)
  at com.ibm.icu.impl.ICUService.(ICUService.java:104)
  at com.ibm.icu.text.NumberFormatServiceShim.(NumberFormatServiceShim.java:116)
  Truncated. see log file for complete stacktrace "

STEPS