My Oracle Support Banner

Unable to Overwrite the Previous Event Assessments During 4-eye Review In TF 8.0.8.2.3 (Doc ID 2850458.1)

Last updated on MAY 04, 2022

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Unable to overwrite the previous event assessments during a 4-eye review in TF 8.0.8.2.3

As a part of Four-Eye Concept in TF;
The second L1 Analyst2 unable to overwrite the event results carried out by First L1Analyst1.(peer review process)
Also L2 Analyst(Supervisor) is not able to perform the same for any escalated alert from a L1analysts.

Steps to Reproduce :

Step 1 : L1 Analyst 1 marks a Event as Suspicious
Step 2 : L1 Analyst 2 Tries to overwrite the same as Clean as a part of peer review process  but unable to do.
Step 3 : L2 Supervisor is unable to perform the action (Escalated, Blocked and Released) for any escalated alert from a L1 analyst.

Changes

 To add the Values for V_ATTRIBUTE_VALUE3 in setup_rt_params.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.