My Oracle Support Banner

ACS EDRs Generated In GMT, Despite The Server Date/time Being Set In Different Time Zone (Doc ID 2850725.1)

Last updated on FEBRUARY 23, 2022

Applies to:

Oracle Communications Network Charging and Control - Version 12.0.4.0.0 and later
Information in this document applies to any platform.

Goal

On Oracle Communications Convergent Charging Controller (OC3C), 12.0.4.0.0 version,

Advanced Control Services (ACS) Call Detail Records (CDRs) are generated with a Time Call Started (TCS) and Time Call Ended (TCE) in Greenwich Mean Time (GMT), despite the server date/time being in West Africa Time (WAT)which is GMT+1.  Here the Customer have configured their servers and Databases WAT, but the ACS CDRs are generated with the times in the CDR in GMT, not WAT.

They have set the config parameter inside their acs.conf file.


Here all the systems are configured in local time and this is inconsistent with local time, but as CDRs include no timezone information, there is no indicator that the time is GMT not WAT, which can lead problems.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.