Events are not shown in the CS UI for CSRT alerts migrated from ECM
(Doc ID 2851289.1)
Last updated on FEBRUARY 28, 2022
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.8 and laterInformation in this document applies to any platform.
Symptoms
CS RT, events are not shown after migration from ECM to CS.
Steps to reproduce :
Step 1 : Open CS application using CSAnalyst
Step 2 : Open Alert list and click on alerts
Step 3 : Check for event data under event section inside the alert
Expected result :
Event details must be displayed for every alerts
Actual result :
Event details are not displayed for alerts
Issue Screenshot :
Changes
Alerts are migrated from ECM to CS.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |