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Container Distributed And With No Quantity After Cycle Count Operation (Doc ID 2851478.1)

Last updated on MARCH 02, 2022

Applies to:

Oracle Retail Warehouse Management System - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

Container gets into distributed status with no quantity after cycle count and confirming two times 0 units in a container. Note that the container was in inventory status earlier.

Steps To Recreate:
1. Have a Manual marked location with a container in reserve, eligible to generate replenishment, with an item with pfl loc.
2. Run the distribution process, it must generate replenishment.
3. Start the cycle count of the reserve location, insert the container, item and 0 quantity.
4. The system requires to repeat the quantity, you confirm 0 quantity.
5. The system requires to send an adjustment, you confirm.
6. The system resets the data, you should confirm all the steps again (location, container, item and quantity).
5. After repeat the points 4 and 5 look at the data. You got a distributed container with 0 quantity.

Cause

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In this Document
Symptoms
Cause
Solution
References


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