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Performing a 'Load to CAD' and Clicking the 'Load Drawing' Check Box on Load Preview Gives Error "javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad Response: 504 Gateway Time-Out" on Agile Product Lifecycle Management (PLM) System. (Doc ID 2851487.1)

Last updated on FEBRUARY 25, 2022

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.6 and later
Information in this document applies to any platform.

Symptoms

'Load to CAD' gives Error "javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad Response: 504 Gateway Time-Out ..."

Performing a 'Load to CAD' and clicking the 'Load Drawing' check box on the Load Preview window gives the error "javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad response: 504 Gateway Time-out from url http://agile.specialized.com/CoreService/services/ECService"


ERROR
-----------------------
javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad response: 504 Gateway Time-out from url http://agile.specialized.com/CoreService/services/ECService

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute a Load to CAD
2. Click the Load Drawing check box

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload the CAD which could lead to delay in Prod

Cause

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In this Document
Symptoms
Cause
Solution
References


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