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Discrepancy In Points Consolidation At primary Account (Doc ID 2851500.1)

Last updated on MARCH 04, 2022

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
 Discrepancy in points consolidation at primary account

1.On account onboard points consolidation is not happening, instead at primary account only primary account points are displayed.

2.Similar issue is observed before , where points at primary account is not updating, when user cancelling / Rescind any of the associated accounts. 

 

EXPECTED BEHAVIOR
-----------------------
Asset billing points should get updated correctly at primary account asset.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
No steps provided.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users having issue asset billing points at primary account asset.

Cause

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In this Document
Symptoms
Cause
Solution


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