No case created in OWS case management EDQ
(Doc ID 2852261.1)
Last updated on MARCH 05, 2022
Applies to:Oracle Financial Services Customer Screening - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Steps to reproduce :
Step 1 : Open EDQ launchpad
Step 2 : Open CS application and search for alerts
Step 3 : Check Cases is created after the alert is created.
Expected result :
Case should be created and displayed in case management.
Actual result :
No cases are showing in watchlist screening case management in EDQ Director
Issue Encountered :
Case creation in OWS is not working
Load balancer configuration is changed.
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