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Order Creation Failed With Error - com.mslv.oms.handler.OrderDataInvalidException: Cannot find order element with mnemonic SomeFieldName (Doc ID 2852456.1)

Last updated on MARCH 01, 2022

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 to 7.4.1.0.0 [Release 7.3.0 to 7.4.1]
Information in this document applies to any platform.

Symptoms

Problem Summary
---------------------------------------------------
Order creation is getting failed

Problem Description
---------------------------------------------------
Orders are not getting created in newly installed pre-prod environment due to below error. Deployment is successful and no warnings/error observed in oms.ear file and the solution cartridges. However order creation is failing.

<Feb 17, 2022 7:32:38 PM AST> <Error> <com.mslv.oms.handler.order.OrderUpdater> <BEA-000000> <Cannot find order element with mnemonic BaseLineId
com.mslv.oms.handler.OrderDataInvalidException: Cannot find order element with mnemonic BaseLineId
at com.mslv.oms.handler.order.OrderUpdater.addCreateNode(OrderUpdater.java:440)
at com.mslv.oms.handler.order.OrderUpdater.addCreateNode(OrderUpdater.java:443)
at com.mslv.oms.handler.order.OrderUpdater.createOrderNode(OrderUpdater.java:316)
at com.mslv.oms.handler.order.OrderUpdater.processOrderNodeAdd(OrderUpdater.java:271)
at com.mslv.oms.handler.order.OrderUpdater.processUpdates(OrderUpdater.java:228)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.updateOrder(UpdateOrderHandlerEJB.java:786)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.process(UpdateOrderHandlerEJB.java:319)
at com.mslv.oms.handler.AbstractHandlerEJB.processRequest(AbstractHandlerEJB.java:117)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.continueLocalRequest(RequestProcessorSupport.java:404)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(RequestProcessorSupport.java:188)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(RequestProcessorSupport.java:87)
at oracle.communications.ordermanagement.orchestration.generation.AppServerOrchestrationPlanGenerator.newOrchestrationPlan(AppServerOrchestrationPlanGenerator.java:481)
at oracle.communications.ordermanagement.orchestration.execution.impl.AppServerOrchestrationPlanManagerFactory.newOrchestrationPlan(AppServerOrchestrationPlanManagerFactory.java:200)
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.newOrchestrationPlan(CompleteOrderHandlerEJB.java:2139)
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.process(CompleteOrderHandlerEJB.java:449)
at com.mslv.oms.handler.AbstractHandlerEJB.processRequest(AbstractHandlerEJB.java:117)
at com.mslv.oms.handler.createorder.CreateOrderHandlerEJB.process(CreateOrderHandlerEJB.java:167)
at com.mslv.oms.handler.AbstractHandlerEJB.processRequest(AbstractHandlerEJB.java:117)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.continueLocalRequest(RequestProcessorSupport.java:404)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(RequestProcessorSupport.java:188)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(RequestProcessorSupport.java:87)
at oracle.communications.ordermanagement.ws.CreateOrderBySpecificationOperationImpl.createOrderBySpecification(CreateOrderBySpecificationOperationImpl.java:185)
at oracle.communications.ordermanagement.ws.CreateOrderOperationImpl.createOrder(CreateOrderOperationImpl.java:155)
at oracle.communications.ordermanagement.ws.OrderManagementWSPortImpl.createOrder(OrderManagementWSPortImpl.java:282)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at weblogic.wsee.component.pojo.JavaClassComponent.invoke(JavaClassComponent.java:114)
at weblogic.wsee.ws.dispatch.server.ComponentHandler.handleRequest(ComponentHandler.java:83)
at weblogic.wsee.handler.HandlerIterator.handleRequest(HandlerIterator.java:142)
at weblogic.wsee.ws.dispatch.server.ServerDispatcher.dispatch(ServerDispatcher.java:115)
at weblogic.wsee.ws.WsSkel.invoke(WsSkel.java:80)
at weblogic.wsee.server.servlet.SoapProcessor.handlePost(SoapProcessor.java:66)
at weblogic.wsee.server.servlet.SoapProcessor.process(SoapProcessor.java:44)
at weblogic.wsee.server.servlet.BaseWSServlet$AuthorizedInvoke.run(BaseWSServlet.java:301)
at weblogic.wsee.server.servlet.BaseWSServlet.service(BaseWSServlet.java:177)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:137)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:120)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:217)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:81)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:220)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3402)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2285)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2201)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1572)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
>


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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