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ECE Diameter Gateway Responding With Result Code 5012 For CCR-Update Requests (Doc ID 2852636.1)

Last updated on MARCH 03, 2022

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Elastic Charging Engine (ECE) 11.3.0.7.0 version, Rating business logic

ACTUAL BEHAVIOR
---------------

ECE is not processing customer's Credit-Control-Update Requests (CCR-U) from Network and respond with RESULT CODE 5012(DIAMETER_UNABLE_TO_COMPLY). The usages are not getting reported in these case and ECE throws the below Exception during this.

ecs.log:


EXPECTED BEHAVIOR
-----------------------
ECE Should process the CCR-Update requests from Network

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Send Diameter CCR-Update requests from Network to ECE Diameter Gateway.
2. Verify if ECE/DGW is responding with DIAMETER_UNABLE_TO_COMPLY Result Code with the mentioned exception.

Cause

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In this Document
Symptoms
Cause
Solution
References


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