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Unable To Start Realtime Customer Screening (Doc ID 2853395.1)

Last updated on MAY 04, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.


Unable to start Realtime Customer screening, it's keep failing on DJW – Load without filtering > Split Watchlist by record type

LOG FILE : Main0.log

SEVERE: 02-Mar-2022 12:30:20: [EDQ-06913] [process Entity Real-time Screening [112]/job:PART 3 - Real-time Screening (90):[8535]] : [subprocess 29] batch 3 terminated by exception: Error reading record: Unable to read from staged data "PRIV_Entities_EDD". (Code: 203,200) (Code: 201,102)
FINE: 02-Mar-2022 12:30:20: %s: [%s] batch %d complete


ERROR(/TASK_ROOT/2c59b15e-f3b0-42cd-9594-c8b8f09a35e4/156591bb-b905-4418-84bb-d20b2350a24c/3a595d77-bce4-4021-a3d7-4ffb56628c4f): [Msg: global.fault.location.message/com.datanomic.i18n([Msg: was an error writing a record to the staged data table with id 320 (Code: 203,223))],201105)]
FINER: 01-Mar-2022 16:11:26: FINER: 01-Mar-2022 16:11:26: TaskMaster: after incident: [Zdone: key=3a595d77-bce4-4021-a3d7-4ffb56628c4f level=3 name=Split Watchlists By Record Type project=Customer-Screening runlabel=220321 status=ERROR start=Tue Mar 01 16:11:18 SGT 2022 end=Tue Mar 01 16:11:26 SGT 2022 error=Process failed: Error writing record: There was an error writing a record to the staged data table with id 320 (Code: 203,223) (Code: 201,105)]
FINE: 01-Mar-2022 16:11:26: [EDQ-06904] [process Split Watchlists By Record Type [93]/job:PART 2 - Prepare Reference Data (89):[8494]] : project=Customer-Screening, process=Split Watchlists By Record Type Process end after 8.04s

Issue is with tablespace; hence the Process failed and unable to read/write record


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