Change Service Status Without Affecting Products/discounts
(Doc ID 2854416.1)
Last updated on APRIL 14, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and laterInformation in this document applies to any platform.
Symptoms
In Oracle Communications Billing and Revenue Management (BRM) version 12.0.0.4 and under, a product can continue to be charged even if it's status inactive if the option "stop charging only when cancelled" is selected for that product.
There is a known issue where inactive product was not getting charge even if the option was enabled.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |