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Change Service Status Without Affecting Products/discounts (Doc ID 2854416.1)

Last updated on APRIL 14, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Communications Billing and Revenue Management (BRM) version 12.0.0.4 and under, a product can continue to be charged even if it's status inactive if the option "stop charging only when cancelled" is selected for that product.

There is a known issue where inactive product was not getting charge even if the option was enabled.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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