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Poor performance when changing event status in alert summary after installing zipper 8.0.8.2.3 (Doc ID 2854823.1)

Last updated on MARCH 15, 2022

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.8.1.0 and later
Information in this document applies to any platform.

Symptoms

Issue while changing the status of the event in alert summary screen (UI).

Steps to reproduce:
Step1: Access TF as analyst
Step2: Go to Queue Management
Step3: Open the high priority alert on high priority queue
Step4: Try to change the status of the event (Match) in match summary.

Actual Behavior:
The comment box is not opening right away. A popup window is appearing for user to wait or abort the process. Once clicking on wait, the comment box is opening

Expected Behavior:
Comment box should open without any delay once trying to change the status of the event (Match)

Issue Encountered:
Please see the attachment "Issue that facing while changing the status of match in alert summary screen" 

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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