My Oracle Support Banner

Poor performance when changing event status in alert summary after installing zipper (Doc ID 2854823.1)

Last updated on MARCH 15, 2022

Applies to:

Oracle Financial Services Transaction Filtering - Version and later
Information in this document applies to any platform.


Issue while changing the status of the event in alert summary screen (UI).

Steps to reproduce:
Step1: Access TF as analyst
Step2: Go to Queue Management
Step3: Open the high priority alert on high priority queue
Step4: Try to change the status of the event (Match) in match summary.

Actual Behavior:
The comment box is not opening right away. A popup window is appearing for user to wait or abort the process. Once clicking on wait, the comment box is opening

Expected Behavior:
Comment box should open without any delay once trying to change the status of the event (Match)

Issue Encountered:
Please see the attachment "Issue that facing while changing the status of match in alert summary screen" 




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.