User Is Facing Issue While Trying To Add Or Edit Season & Phases For Items
(Doc ID 2855130.1)
Last updated on MARCH 11, 2022
Applies to:
Oracle Retail Merchandising System - Version 16.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 16.0.3 version, Foundation
When attempting to RMS one of the user is facing issue while adding Or editing Season and phases
the following error occurs.
ERROR
-----------------------
No signature of Method error
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From tasks go to Items -> Manage Items
2. search the style LU9AQXS
3. click the said item on the result or click the Actions button->Edit
4. click the More Actions button-> Seasons \ Phases
5. item seasons window appears, click the "Query by Example" button
6. error appears
7. after the error appeared, tried to use the filter to see if its working
8. same error appears
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create seasons
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |