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Case Assignment Not Working In ECM (Doc ID 2855295.1)

Last updated on MARCH 16, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Auto case assignment is not working for both AML & KYC cases through batch run.
We have set default case owner parameter value in manage common parameter, kindly let us know if there any other configuration missing for auto assignment to work properly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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