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All Accounts Going To WIP List Of Unknown Users (Doc ID 2856610.1)

Last updated on MARCH 23, 2022

Applies to:

Oracle Documaker Desktop - Version 11.5 and later
Information in this document applies to any platform.


The customer added a new user last week. Any account saved goes to the WIP List of Unknown Users.

There is no loss of service, other than the ability to train a new employee.

How can this be fixed?


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