Worklist Menu - Drop Down Filter Delay (Doc ID 2857133.1)

Last updated on JULY 13, 2023

Applies to:

Goal

A 2-3 second delay is seen for the "drop-down" filter activation on the Worklist > New / Open menu.

Steps to re-produce:-

• Navigate to Worklist > New / Open
• Click on the Workflow State / Group filter area to select a particular item.
• It takes 2-3 seconds to display the "drop-down arrow".

The same behavior will recur if you reload the worklist or if you navigate to the next page on the worklist and is observed across all the fields like Product Name, Generic Name, Event PT, Event Verbatim etc., where data exists in search.

Solution

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