My Oracle Support Banner

RatedEventFormatter is not Running Properly Due to Oracle.kv.FaultException (Doc ID 2857352.1)

Last updated on AUGUST 08, 2023

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.9.0 and later
Information in this document applies to any platform.

Symptoms

After applying patch to upgrade Elastic Charging Engine (ECE) from 11.3.9.0.13 to version 11.3.9.0.17, when restart ECE, the user gets below error in RatedEventFormatter log


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Upgrade ECE from 11.3.9.0.13 to version 11.3.9.0.17
2. Start ECE


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.