Pay Plan And Bill On Auto Pay - Bill Auto Pay Is Not Generated For Full Bill Amount
(Doc ID 2857382.1)
Last updated on NOVEMBER 27, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.9.0.0.0 [Release 2.6 to 2.9] Information in this document applies to any platform.
Symptoms
On : 2.6.0.1.0 version, PY - Payment
After applying <Bug 32526259> - Pay Plan and Auto Pay: Interim Bill's Auto Pay is not generated for full Bill Amount, the generated Auto Pay amount for a Bill now includes future-dated, scheduled payments for a Pay Plan.
Expected Result: The Pay Plan’s scheduled payments will not be included on the Bill’s Auto Pay
Actual Result: The Unfrozen Payment Event and the future-dated, scheduled payment was included in the Auto Pay amount calculated for the bill, resulting to duplicate payments.
Changes
Cause
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