My Oracle Support Banner

Match Inquiry Screen For Multiple Invoice Case (Doc ID 2857807.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Match Inquiry screen for multiple invoice case.

ACTUAL BEHAVIOR
---------------
Match Inquiry screen shows Qty variance for 1 invoice only.

EXPECTED BEHAVIOR
-----------------------
Match Inquiry screen should not show the Qty variance for the Invoice.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to match Inquiry screen there is column calls 'Quantity variance'.
2. When there are two invoices with same item, it shows difference only against 1 invoice, not summary of invoices

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.