In Appropriate Edit "Contract Term < Promotion Term" Thrown During Accounts Migration (Doc ID 2858143.1)

Last updated on MARCH 27, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
In appropriate edit "Contract Term < Promotion Term" thrown during accounts migration

Issue : In appropriate edit thrown during accounts migration. Edit thrown is "Contract Term < Promotion Term" however the system is not considering the billing cycle during the comparison.
For e.g. A "Weekly" billing cycle account has Contract Term stated i.e. 44 weeks ( 308 days) while the promotion term is only 61 days, however the edit is still fired.

Note: During application funding from UI for a similar scenario, this edit is not invoked.

EXPECTED BEHAVIOR
-----------------------
Edit Should not be thrown and the behavior should be similar to application funding via UI.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Promotion "Same As Cash" with "Period Type" = Promotional Days for e.g. 60 days.
2. Migrate account which has billing cycle - Weekly/Monthly and above stated promotion is applied i.e. "Same As Cash" & "Period Type" = Promotional Days.
3. Ensure App/contract Term is less that Promotion Period i.e. Contract term = 44 (Weekly) and Promotion period = 60 days
4. During migration, the edit is thrown "Contract Term < Promotion Term" and thus unable to migrate such accounts.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Migration issue.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.