After Adding a 'Closed' Asset to A Damage Report, Transitioning the Report to Assessed Results in New Non-Outage Getting Created
(Doc ID 2858554.1)
Last updated on MARCH 25, 2022
Applies to:Oracle Utilities Network Management System - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.
On : 126.96.36.199.0 version, NMS Infrastructure
If you add an asset to a Damage Report and set the asset's status to Closed, as soon as you transition the Damage Report to Assessed, the system creates a new non-outage.
No new non-outages should be getting created in these circumstances
The issue can be reproduced at will with the following steps: NA
In Web Workspace
o Create an RO
o Open Event Details for the RO and click the Damage Assessments tab
o Create a new Damage Assessment (DA)
o Enter the crew and add an asset
o Choose status=Closed and press OK
o Save the DA
o Press the Assessed toolbar button to transition the DA
Previously: The "Closed" asset was splitting into a new non-outage
Expected: Now, the DA should remain on the RO. There should be no new non-outage
o Close the event
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document