Unable To Perform Any Action On AML Alerts error: SQLException occured while calling Database Stored Procedure... ORA-00001: unique constraint (MANTAS.PK_517) violated ORA-06512: at (Doc ID 2858871.1)

Last updated on APRIL 03, 2022

Applies to:

Oracle Financial Services Anti Money Laundering Event Scoring - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Unable to take action on alert in alert and list search page.
Any action lie reassign/email failed with below error in ummservice.log

07-03-22 12:05:21,902 GMT PM] [DEBUG] [WEB] [UMM] [NA] [RDBMSDAOHANDLER] SQLException occured while calling Database Stored Procedure...
ORA-00001: unique constraint (MANTAS.PK_517) violated
ORA-06512: at "MANTAS.PKG_AMUIACTIONWORKFLOW", line 5162
ORA-06512: at "MANTAS.PKG_AMUIACTIONWORKFLOW", line 5560

Cause

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In this Document

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Unable To Perform Any Action On AML Alerts error: SQLException occured while calling Database Stored Procedure... ORA-00001: unique constraint (MANTAS.PK_517) violated ORA-06512: at (Doc ID 2858871.1)

Applies to:

Symptoms

Cause

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