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View Screen in Allocation History Spinning / Hanging for Selected Allocation (Doc ID 2859016.1)

Last updated on MAY 18, 2022

Applies to:

Oracle Financial Services Profitability Management - Version 8.1.1.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Profitability Management (PFT)

Symptoms

In the Allocation History screen, when selecting an Allocation and clicking on the View button, the screen that opens hangs with a spinning symbol / hourglass.



When checking the web server nohup.out, the following error exists:

rulename:::<ALLOCATION RULE NAME>
<[ServletContext@1810353877[app:<APP> module:/<APP> path:null spec-version:3.1]] Servlet failed with an Exception
java.lang.IndexOutOfBoundsException: Index: 20, Size: 20
        at java.util.ArrayList.rangeCheck(ArrayList.java:659)
        at java.util.ArrayList.get(ArrayList.java:435)
        at jsp_servlet._fsapps._pft.__allochistory._jspService(__allochistory.java:3439)
        at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295)
        Truncated. see log file for complete stacktrace
>


Additionally, the following error exists in the web server fsapps.log:

[11-02-22 16:25:55,944 GMT PM] [ERROR] [WEB] [FSAPPS] Exception while getting Client IP->null
java.lang.NullPointerException: null
       at com.ofs.aai.client.AAIRequestInfo.getUserWStationDetails(AAIRequestInfo.java:12) ~[aai-common-client.jar:?]
       at com.ofs.fsapps.commonapps.commonServices.util.AuditTrailLogging.getClientIP(AuditTrailLogging.java:34) [commonapps_core-ws.jar:?]
       at com.ofs.fsapps.pft.util.PFTAuditLogger.getClientIP(PFTAuditLogger.java:45) [PftApp.jar:?]
       at com.ofs.fsapps.pft.action.clsActAllocationHist.fnView(clsActAllocationHist.java:1238) [PftApp.jar:?]
       at jsp_servlet._fsapps._pft.__allochistory._jspService(__allochistory.java:2428) [jmmdwz/:?]
       at weblogic.servlet.jsp.JspBase.service(JspBase.java:35) [com.oracle.weblogic.servlet.jar:12.2.1.4]
       at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295) [com.oracle.weblogic.servlet.jar:12.2.1.4]
       at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260) [com.oracle.weblogic.servlet.jar:12.2.1.4]
       at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137) [com.oracle.weblogic.servlet.jar:12.2.1.4]
       etc.

The View screen never loads for the selected Allocation. 

The issue does not occur for all allocations.

Cause

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In this Document
Symptoms
Cause
Solution


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