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Not able to connect to Credit Bureau using External connection(MDB Request) Via OAuth (Doc ID 2859157.1)

Last updated on APRIL 02, 2022

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Not able to connect to External Bureau i.e External Connections via OAuth. Request is through Credit Bureau MDB

Steps to Reproduce:
1. Setup  "Equifax" Credit Bureau setup for "Canada" country and Report Format should have "External Report" check box checked.
a. Setup External Connection Details via OAuth
2. Create application for "Canada" country and successfully complete the Origination- App Entry and push the application to "Underwriting" stage
3. Under "Underwriting", open the application and submit request to Equifax Bureau for Canada Report ( i.e. as per setup marked as External Report)
4. The Request is displayed in "Submitted " status when "Submit Request" button is clicked
5. Go to System Monitor ->JMS Queues :
a. Check that Credit Bureau request is submitted to "CREDIT BUREAU MDB"
b. Request should be successful and should connect to Credit Bureau.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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