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Application Crashes with Error Number 60 When Selecting "Options > Create EWO" in Network Groom Search Window (Doc ID 2859580.1)

Last updated on APRIL 04, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

The application crashes with an "Error Number 60" when attempting to create a new EWO order using the "Options > Create EWO" menu selection from the Network Groom Search window (w_groom_query). The "Create EWO" option is enabled and available for selection even though a grooming project has not been retrieved and selected. Note the "Create ISR" option is disabled and NOT available for selection. The "Create EWO" option should be disabled and NOT available in the "Options" menu until a groom project has been selected in the Network Groom Search window.



Image of "Options > Create EWO" from the top menu of the Network Groom Search window


 

Image of application crashing with Error Number 60


Error Text

Error Number 60.
Error text = Invalid row range at line 5 in we_createewo event object
w_groom_query..
Window/Menu/Object = w_groom_query.
Error Object/Control = w_groom_query.
Script = we_createewo.
Line in Script = 5.


Recreation Steps

1. Inventory Management.

2. Network Grooming.

3. Select "Options > Create EWO" from the top menu of the Network Groom Search window and the application crashes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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