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All Users Getting The Error Message 'Error fetching user details' (Doc ID 2859694.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.1 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

All users who have access and have attempted to access the environment are unable to access the application.


All receiving a blank screen with the following message:

Error fetching user details 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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