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Accounts With Paytype Credit Card Not Opening in Billing Care (Doc ID 2859920.1)

Last updated on APRIL 07, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

In a customer environment, it was observed that accounts having payinfo poid_type as '/payinfo/cc' is searchable from Billing Care but does not open when you click to open it. Only a blank screen shows up.


Cause

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In this Document
Symptoms
Cause
Solution
References


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