My Oracle Support Banner

Accounts With Paytype Credit Card Not Opening in Billing Care (Doc ID 2859920.1)

Last updated on APRIL 07, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


In a customer environment, it was observed that accounts having payinfo poid_type as '/payinfo/cc' is searchable from Billing Care but does not open when you click to open it. Only a blank screen shows up.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.