My Oracle Support Banner

Unable To Process Null Value To TextArea Through ASSIGN Functionality (Doc ID 2860005.1)

Last updated on APRIL 01, 2022

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.0.11 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.11 version, General

ACTUAL BEHAVIOR
---------------
We are unable to process a null value to a TextArea datatype activity field through the ASSIGN functionality in ActionSet. It does not overwrite and leaves the existing string in the field. This scenario occurs when the user decides to no longer want text in the field. The current workaround is to use a space character to make the field look empty to the user but the database saves the space.

EXPECTED BEHAVIOR
-----------------------
Blank value is correctly assigned to a TextArea when triggered.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open transaction details with a TextArea
2. Add text to the TextArea
3. Trigger an OnChange event to null the text in the TextArea
4. The text will still be there even after triggering the event

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.