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Sanctions 8.0.8.8.2.X Closed alerts do not display the list of alerts in closed status (Doc ID 2860117.1)

Last updated on APRIL 07, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8.1.0 and later
Information in this document applies to any platform.

Symptoms

CS Analyst is unable to see the list of closed alerts in Queue management on click of closed alerts button.

Steps to Reproduce Problem

--------------------------
1) Log in with CS analyst(pool of analysts) or supervisor
2) Go to queue management
3) Open the alert list and click on closed alerts button

Expected behavior : On click of button ,should list all the closed as false positive/close as true match status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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