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Running Publication/Summarization Jobs Hang Indefinitely While Processing Spread Data (Doc ID 2860171.1)

Last updated on MAY 19, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 21.12.4.1 [Release 16.2 to 21.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 to 22.4 [Release 16.2 to 22.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When Summarization or Project Publication jobs are running, the active running jobs get into a state where they begin to run extremely slowly, to the point where they hang indefinitely until the waiting thread is terminated after exceeding the defined database lease duration, at which time they fail and a java.lang.InterruptedException error is generated in the job log file.

This results in a large buildup of jobs in Pending status behind these poorly performing jobs, leading to a perception that all jobs are not running.

EXPECTED BEHAVIOR

Summarization and Project Publication jobs should run and complete in a timely manner, without causing a large queue of waiting jobs.

Changes

 

Cause

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