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Unable To See Alert Details In EDQ Case Management (Doc ID 2860456.1)

Last updated on APRIL 11, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8.1.0 and later
Information in this document applies to any platform.

Symptoms

User unable to see the alerts in the case management after upgrading the  EDQ version to  EDQ 12.2.1.4 version in OWS version
User is able to see matching details in case management. But on click of the alert no details displayed , its blank.

Cause

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In this Document
Symptoms
Cause
Solution
References


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