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Active Account History And Payment Tender History Display HTML Code (Doc ID 2860472.1)

Last updated on SEPTEMBER 21, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Oracle Utilities Framework - Version 4.3.0.6.0 to 4.4.0.3.0 [Release 4.3 to 4.4]
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, ENV - Environment

Active Account History and Payment Tender History Display HTML Code

The Active Account History displays the entire HTML code for Account Info.
The Payment Tender History displays the entire HTML code of the Pay Tender ID column.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load any account. Go to the Customer Information in Control Central.
2. Go to Payment Tender History.
3. The Payment Tender History displays the entire HTML code of the Pay Tender ID column.

Cause

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In this Document
Symptoms
Cause
Solution
References


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