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Trouble Summary Is Blank If There Are Orphan Control Zones (Doc ID 2860609.1)

Last updated on APRIL 04, 2022

Applies to:

Oracle Utilities Network Management System - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Oracle Network Management for Utilities - DMS - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version,

Trouble Summary not populating any data


The following errors are in the TSService log:

02/14/22 09:55:06: 0x7f6f248bd700,ctp=0xf1ec38,"updateData" **ERROR** bad control zone structure at ncg 2000094
02/14/22 09:55:06: 0x7f6f248bd700,ctp=0xf1ec38,"updateData" **ERROR** SummaryInfo.C:558: no control zone information available, only total count will be calculated
02/14/22 10:05:02: 0x7f6f21872700,ctp=0xebe728,"updateData" **ERROR** bad control zone structure at ncg 2000094
02/14/22 10:05:02: 0x7f6f21872700,ctp=0xebe728,"updateData" **ERROR** SummaryInfo.C:558: no control zone information available, only total count will be calculated
02/14/22 10:15:02: 0x7f6f21872700,ctp=0xebe728,"updateData" **ERROR** bad control zone structure at ncg 2000094
02/14/22 10:15:02: 0x7f6f21872700,ctp=0xebe728,"updateData" **ERROR** SummaryInfo.C:558: no control zone information available, only total count will be calculated
02/14/22 10:25:02: 0x7f6f21872700,ctp=0xebe728,"updateData" **ERROR** bad control zone structure at ncg 2000094



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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