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Get next alert from a higher priority queue in TF (Doc ID 2860800.1)

Last updated on APRIL 11, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

User requested for enhancement on TF queues as below

"If I have 2 Queues (Q1 & Q2, being Q1 the top priority) if I have no alerts in Q1, and start working in Q2 which has pending alerts, in the scenario that an alert is generated in Q1 when I press “Save and Next” instead of bringing me the new alert from Q1 I get the following priority alert from Q2."

Changes

Enhancement request

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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