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When Offline in OMA, If Search Returns Too Many Options Alert, the Search Window Won't Come Up Again (Doc ID 2861281.1)

Last updated on APRIL 06, 2022

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.2.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.2.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Mobile Apps

ACTUAL BEHAVIOR
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When Offline in OMA, if search returns too many options, after alert search window won't come up again


Steps:
Log into OMA
Put iPad in Airplane mode
Return to OMA and Search on the map using criteria that will return too many (ex. Device ID = 1234)
Receive alert that the search will return too many and to change criteria
Click OK on alert
Now if you try to re-open the search window it will not open.
Turn Airplane mode off (go back online). Search window will still not open
Have to log out and log back in to get search to work again.

Cause

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In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


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