Switching alert from one queue to another queue in CS
(Doc ID 2861431.1)
Last updated on APRIL 12, 2022
Applies to:Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.
Steps to reproduce :
Step 1 : Access the CS queue as analyst
Step 2 : Work on the existing alerts in high priority queue (Perform actions as needed on all the available alerts)
Step 3 :Click on save and next button for the last alert in the high priority queue
Expected result :
Alert in queue should be allowed to shift to next priority queue when the alert is saved.
Actual result :
Alert in queue is not shifting to next priority queue when the alert is saved.
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