Pricing Uploads Not Working When Templates Used Are In Spanish Language (Doc ID 2862052.1)

Last updated on APRIL 11, 2022

Applies to:

Symptoms

Error while uploading clearances using clearance template in Spanish language.

ERROR
-----------------------
"Plantilla no válida. Compruebe las hojas o las columnas de la hoja de cálculo utilizada"
"Falta una hoja en el archivo de entrada"

Steps to Recreate:

1. Change RPM session language to Spanish.
2. Download blank template for clearance upload in Spanish language.
3. Fill the template with necessary data.
4. Navigate to Clearances -> Upload Clearances and upload the template for processing.
5. Navigate to Data Loading -> Review Status and notice that the process failed with errors.
   "Plantilla no válida. Compruebe las hojas o las columnas de la hoja de cálculo utilizada"
   "Falta una hoja en el archivo de entrada"
   
   

Changes

Cause

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