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"Com.splwg.oms.jbot.JBotException: Could Not Read Member Ncg" in Web Workspace After Creating Non-Nested Outage and Closing Upstream Switch (Doc ID 2862520.1)

Last updated on APRIL 12, 2022

Applies to:

Oracle Utilities Network Management System - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Oracle Network Management for Utilities - DMS - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, Web Workspace

An operator created a Non-Nested Outage, and then restored the upstream device.
From that point on, every time they clicked on either the viewer or work agenda, this "populateDataRows failed" error message came up and prevented them from proceeding.
They waited about 15 minutes and eventually their viewer and work agenda behaved correctly again like nothing happened.

Error message in client log:

2022-03-01 08:03:32,470 [AWT-EventQueue-0] ERROR com.splwg.oms.client.crew.CrewListModelDataStore: populateDataRows failed
com.splwg.oms.jbot.JBotException: Could not read member ncg
at com.splwg.oms.jbot.ObjectDataMember.getValueIgnoreChildren(ObjectDataMember.java:248) ~[nms_client.jar:?]



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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